HELLOANGELGIRL does not offer subscription services or recurring billing of any kind. All purchases made through our store are one-time transactions for physical products with one-time delivery.
When you place an order with us:
- You will be charged only once for your purchase
- There are no automatic renewals or recurring payments
- You will not receive repeat shipments unless you place a new order
- Each order requires a separate checkout and payment authorization
If you see multiple charges from HELLOANGELGIRL on your statement, this may be due to placing multiple separate orders. Please review your order history or contact us directly at service@helloangelgirl.com if you have questions about any charges.
For all Ready to Ship U.S. Orders:
- We provide free shipping for all U.S. Orders valued $200.00 USD and up (exceptions may apply)
- We provide flat rate shipping for all U.S. Orders of $8.00 USD
- Processing Time: 5-10 Business days from order date (additional verification or large amounts of orders may delay processing time)
- Shipping Time: 5-7 Business days (maybe delays from shipping couriers)
- Business days are defined as Mondays-Fridays excluding weekends and holidays.
- There is an urgent shipping option for $20 at check out for you to receive your order within 5 business days.
For all Ready to Ship International Orders:
- We offer a flat rate at different rates for different countries. View the "International Flat Rate Chart" below. These rates are the best rates our small business can offer for each country and will regularly update according to market conditions.
- Processing Time: 5-10 Business days from order date (additional verification or large amounts of orders may delay processing time)
- Shipping Time: 7-21 Business days (maybe delays from shipping couriers or customs)
- There is an Urgent Shipping option at different rates for different countries for you to receive your order within 10 business days. View the "Urgent International Flat Rate Chart" below.
- Returning customers can redeem points through our Angel Loyalty Program to apply towards shipping fees.
- Business days are defined as Mondays-Fridays excluding holidays.
All International Orders are shipped DDU "Duties and Taxes Unpaid"!
- All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). These charges are imposed by your local customs. We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties, and/or taxes and cannot predict what your particular charges may be. These charges differ by every country and every locales. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). Again, these fees are paid to the local customs and are not collected by HELLO ANGEL GIRL. HELLO ANGEL GIRL has no control over customs/import duties. You may call your local customs for more information. ALL CUSTOMS/DUTY CHARGES WILL BE COLLECTED BY THE SHIPPING COURIER UPON DELIVERY. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from HELLO ANGEL GIRL, you are responsible for the original shipping charges, any tax/custom duties that are incurred on the package, and the cost of returning the package to HELLO ANGEL GIRL. This amount will be deducted from your merchandise refund. In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order. To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier specified in your shipment confirmation e-mail.
Pre-Order Shipping Policy
For all Pre-Order U.S. Orders:
- We provide free shipping for all U.S. Orders valued $200.00 USD and up (exceptions may apply)
- We provide flat rate shipping for all U.S. Orders of $8.00 USD
- Pre-Order Time: Ranges from 1-6 months subject to delays (refer to each individual pre-order listing)
- Ready to Ship Processing Time: 5-10 Business days from order date (additional verification or large amounts of orders may delay processing time)
- Ready to Ship Shipping Time: 5-7 Business days (maybe delays from shipping couriers)
- Business days are defined as Mondays-Fridays excluding weekends and holidays.
- There is an urgent shipping option for $20 at check out for you to receive your order within 5 business days.
For all Pre-Order International Orders:
- We offer a flat rate at different rates for different countries. View the "International Flat Rate Chart" below. These rates are the best rates our small business can offer for each country and will regularly update according to market conditions.
- Pre-Order Time: Ranges from 1-6 months subject to delays (refer to each individual pre-order listing)
- Ready to Ship Processing Time: 5-10 Business days from order date (additional verification or large amounts of orders may delay processing time)
- Ready to Ship Shipping Time: 7-21 Business days (maybe delays from shipping couriers or customs)
- There is an Urgent Shipping option at different rates for different countries for you to receive your order within 10 business days. View the "Urgent International Flat Rate Chart" below.
- Returning customers can redeem points through our Angel Loyalty Program to apply towards shipping fees.
- Business days are defined as Mondays-Fridays excluding weekends and holidays.